- home
- If you cannot use "I took a picture of the AR version of the light festival!" Correctly
If you cannot use "I took a picture of the AR version of the light festival!" Correctly
Please try the following methods.
・ Update the OS and iOS of smartphones, iPad tablets, etc. to the latest version
・ [For Android]
① Update the Google Chrome app and Google app to the latest version
② Allow access to the camera to both of the above apps
iPhone can be used on devices that support "iOS 13" or higher (iPhone 6s, old iPhone SE or higher), and Android can be used on devices that support OS "8.2" or higher.
For Android, it is essential that Google Play Developer Service (ARCore) is installed.
However, there are some models that cannot install Google Play Developer Service (ARCore) and some models that cannot be used even if Google Play Developer Service (ARCore) is installed. Please contact the manufacturer for details.